FAQ about accommodation

Housing help

In most destinations you can choose between three housing options: with a host family, student residence or shared student apartments. No matter which you choose, we thought you might have some questions. How does it work? What is it like? Check out these helpful Q&As.

When can I arrive at my accommodation?

The accommodation is available between 12 p.m. on the Sunday prior to the first day of class (Monday), until 12 p.m. on the Saturday following the last day of class (Friday).

What if I arrive at my accommodation earlier or leave later?

Depending on availability, students will be able to book extra days in the accommodation (max. three, extra fees will be charged). The cost of an entire week will be charged for students requiring four or more additional days of accommodation. The possibility of extending your stay is dependent on availability.

What is the difference between a shared apartment and a student residence?

In the student residence you can choose half or full board, in apartments students cook for themselves. Student residences also have a weekly cleaning service for the common areas, while the apartments don't.

Can I cook in my accommodation?

You will not be able to use the kitchen if you're staying with a host family. Shared Apartments and Student Residences have a kitchen you can use.

What is the difference between half and full board?

Half board includes two meals per day: breakfast and dinner. Full board includes three meals per day: breakfast, lunch, and dinner.

I have chosen a half board meal plan, can I take the lunch instead of the dinner?

Half board means that breakfast and dinner will be included, this cannot be changed. Students who wish to include lunch in their meal plan must choose the full board option.

Can a host family or meal plan at the student residence accommodate special dietary restrictions for vegetarians or for people with food allergies?

If a student requires a certain diet we are happy to prepare special meals. While making the reservation, students must clearly specify their personal diet needs.

What are the host families like?

Host families are carefully selected to ensure that you are treated as part of the family and that your stay be as pleasant as possible. Host families range from young families to retired people and are all Spanish speakers.

How many students stay in the same family?

Some families welcome only one student, others have the opportunity to receive two or three. Unless specified, students will not be placed in the host family with another student of the same nationality.

Will I be able to use the family telephone?

Students are not allowed to use the telephone without prior permission, but they can receive personal phone calls at reasonable hours.

Are laundry, ironing, or cleaning services available with families?

Families offer laundry service once a week. Student will not be able to wash their clothes themselves without prior permission. Ironing service is not available. The family will clean student's room once a week.

How far from the school do the families live?

Enforex families live within a maximum distance of 30 minutes by public transportation or walking from the school.

How far from the school are the student residences and student apartments?

Enforex student residences and apartments are in the city center and within a maximum distance of 30 minutes by public transportation or walking from the school.

What is included in the price of a week in a student residence?

Students have the choice between individual or double room and between half or full board. Bed linens, blankets, and towels are provided. Wi-Fi access and cleaning of the common areas are included in the price. The cleaning of the bedrooms is not included. Kitchen and laundry facilities are available.

What is included in the price of a week in a shared apartment?

You can choose between individual or double room. Bed linen and blankets are provided. Water, gas, and electricity are also included. No meals are offered, but all apartments have a well-equipped kitchen, as well as a common room with a shared TV, Wi-Fi, and laundry facilities. Students can wash and iron their clothes in the flat.


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