Immigration Services

PRIVACY POLICY

IMMIGRATION PROCEDURES | INTERMEDIATION AGREEMENT FOR THE PROCUREMENT OF IMMIGRATION SERVICES – PRIVACY POLICY

At Accommodation Spain S.L. (Enforex), we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, share, and protect personal information related to the immigration services offered through our platform.

1. Data Controller

Enforex, with its registered office in Madrid, Spain, is the data controller responsible for the processing of personal data collected through this website, in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection legislation.

2. Purposes of Processing

Personal data may be processed for the following purposes:

  • Managing information requests and enquiries.
  • Processing the purchase and delivery of immigration services.
  • Managing payments, invoicing, and related administrative tasks.
  • Coordinating the provision of contracted services with specialized external service providers.
  • Complying with legal and regulatory obligations.
  • Ensuring website security and preventing fraudulent activities.
  • Sending marketing communications where prior consent has been obtained.

3. Nature of the Service and Disclosure of Data to Third Parties

Immigration advisory and application management services are provided by an independent specialist provider.

To ensure the proper delivery of the contracted service, Enforex may share the user's personal data and supporting documentation with the relevant service provider, as well as with public bodies, consulates, embassies, or other relevant authorities when necessary for the processing of an application or immigration case.

Any disclosure of personal data will be strictly limited to the information necessary to provide the requested service.

4. Legal Basis for Processing

The legal bases for processing personal data are:

  • The performance of a contract or the implementation of pre-contractual measures.
  • Compliance with legal obligations.
  • The user's consent where required.
  • Enforex's legitimate interest in administrative management, service coordination, and fraud prevention.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and for any additional period required by law to address potential legal, regulatory, or administrative obligations.

6. Data Recipients

Personal data may be shared with:

  • External service providers involved in the delivery of immigration services.
  • Financial institutions for payment processing.
  • Technology providers and data hosting providers.
  • Professional advisers when necessary.
  • Public administrations, official bodies, consulates, embassies, and other relevant authorities when required by law or necessary for processing an application or case.

Enforex does not sell, rent, or disclose personal data to third parties for their own marketing or commercial purposes.

7. Data Subject Rights

Users have the right to:

  • Access their personal data.
  • Request correction of inaccurate or incomplete data.
  • Request for deletion of personal data.
  • Object certain processing activities.
  • Request restriction of processing.
  • Request data portability.

To exercise these rights, users must submit a request together with proof of identity through the contact channels provided by Enforex.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if they believe their data protection rights have been violated.

8. Security Measures

Enforex implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction and to ensure its confidentiality, integrity, and security.

9. Cookies

This website uses both first-party and third-party cookies to improve user experience and analyze website usage. For more information, please refer to the applicable Cookie Policy.

10. Minors' Data

Immigration services are intended for individuals over the age of 14 or, where applicable under current legislation, their parents or legal representatives.

11. Changes to This Privacy Policy

Enforex may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. The current version will always be available on this website.

12. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact Enforex through the customer service channels available on this website.