General Terms and Conditions of Purchase

We inform you that all purchases made through the website https://www.enforex.com/ shall be subject to the provisions set forth in these General Terms and Conditions of Purchase contained in this document.

The user must follow the steps indicated herein to complete the purchase process, which shall imply full and unconditional acceptance of each and every one of the General Terms and Conditions of Purchase published on the Website at that time, as well as any Specific Conditions that may apply to the acquisition.

These General Terms and Conditions of Purchase have been drafted in accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce, Law 7/1998 on General Contract Conditions, Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Protection of Consumers and Users, and any other applicable regulations.

Enforex reserves the right to modify these General Terms and Conditions of Purchase at any time. The submission of the purchase form constitutes a means of contracting. Likewise, the correct submission of said form produces full legal effects regarding the validity and enforceability of the contracts.

By using this website and completing any purchase process, the user agrees to be bound by these General Terms and Conditions of Purchase. We therefore recommend that you read them carefully, as well as the Legal Notice, Privacy Policy, Cookie Policy, and Data Protection Policy. If you do not agree with them, you must refrain from making any purchase on this website.

Through the website https://www.enforex.com/, ENFOREX is a private company owned by Ideal Education Group (IEG), and its schools are accredited by the Instituto Cervantes and other institutions.

For the purposes of these Terms and Conditions, the service provider is IDEAL EDUCATION GROUP S.L., which offers users the possibility of purchasing “services”, understood as all services offered for sale through the website https://www.enforex.com/.

1. LEGAL INFORMATION AND ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF PURCHASE

1.1 Identification of the service provider

In compliance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the identifying details of the owner of https://www.enforex.com/ are:

ENFOREX operates under IDEAL EDUCATION GROUP S.L., registered in the Mercantile Registry of Madrid, Volume 868, Book 0, Folio 154, Section 8, Page No. 17.285, with Tax Identification Code (CIF) B-79946729.

Its registered office is located at Gustavo Fernández Balbuena 11, 28002 Madrid, Spain.

For any questions or enquiries, you may contact us through the following means:

Telephone: (+34) 91 594 37 76
Email: gdpr@enforex.com

1.2 Description

Through these General Terms and Conditions of Purchase, ENFOREX offers users and visitors the possibility of purchasing the services offered online, as well as establishing communication with the user.

ENFOREX operates its e-commerce activity as a virtual store through the website https://www.enforex.com/. This electronic platform provides information on the different services and their main features for sale and distribution, with purchases being processed electronically.

The sale of services included in the different categories available on the website is governed by these General Terms and Conditions of Purchase.

ENFOREX may modify at any time and without prior notice the design, presentation and/or configuration of the Website, as well as some or all of the services.

1.3 Legal capacity to contract and subject matter of the contract

Purchasing services and/or products is prohibited for users who do not have legal capacity to contract under their applicable national law. The client shall be understood as the individual or legal entity contracting the service or purchasing the product.

The user is responsible for providing accurate data during the purchase process on https://www.enforex.com/ and shall be liable for the accuracy of the personal data provided.

These General Terms and Conditions govern the purchase relationship established between the service provider and the user upon acceptance and completion of the purchase process.

1.4 Acceptance of specific purchase conditions

Access and use of https://www.enforex.com/ imply full and unconditional acceptance of these Terms and Conditions.

ENFOREX reserves the unilateral right to modify them. The user is responsible for reviewing them whenever accessing or using the website.

Each order placed implies full acceptance of the Terms and Conditions in force at the time of the order.

2. ONLINE PURCHASE PROCESS

Access to the Website does not require user registration.

2.1 How to find our services

ENFOREX provides a virtual store offering services organised into categories for easier browsing. From the homepage, users can access all service categories via “Go to store” or “Buy now”.

2.2 Service categories

The website https://www.enforex.com/ offers services organised into different categories.

Each service includes a detailed description, photograph, name, and price (taxes included).

Once selected, services are added to the Shopping Cart, where users may modify their selection. After completing the process and clicking “Checkout”, users must fill in billing details.

The purchase is confirmed by clicking “Place order” and “Pay”.

An email confirmation will be sent acknowledging receipt of the order.

2.3 Purchasing on https://www.enforex.com/

Purchases are limited to mainland Spain (excluding Portugal, Andorra, and Gibraltar).

To purchase, users must provide billing and contact details.

2.4 Service availability

All orders are subject to availability.

In case of stock issues, the user will be informed and offered alternatives or a refund.

2.5 Order processing

The purchase process consists of three steps: product selection, user data entry, and payment.

An order confirmation email will be sent within 24 hours.

2.6 Prices

Prices include VAT unless otherwise stated.

Shipping costs are shown before order confirmation.

Prices may change but will not affect confirmed orders.

2.7 Payment methods

Accepted payment methods include:

• Credit/debit card
• Bank transfer

Payments are processed through secure SSL encryption.

2.8 Non-payment

In case of non-payment, ENFOREX may suspend or cancel the order.

2.9 Invoicing

Invoices will be issued upon request and sent electronically or in paper format.

2.10 Shipping and delivery costs

Shipping costs depend on weight and destination.

Delivery issues caused by incorrect addresses or force majeure are not the responsibility of ENFOREX.

2.11 Delivery of services

Delivery will occur within a maximum of 30 calendar days unless otherwise stated.

3. ORDER CHANGES AND RETURNS

3.1 Changes

Orders may be modified before shipment.

3.2 Returns

Returns are accepted within 14 days under certain conditions.

4. RIGHT OF WITHDRAWAL

Users have a 14-day withdrawal period under EU law.

Certain products/services are exempt.

5. WARRANTIES

Services are covered by a three-year legal warranty under Spanish consumer law.

6. CUSTOMER RESPONSIBILITY

Users must provide accurate data and comply with applicable laws.

7. PERSONAL DATA

Processing of personal data complies with GDPR (EU Regulation 679/2016) and Spanish Organic Law 3/2018.

8. NOTIFICATIONS

Communications may be made by email or postal address.

9. COMPLAINTS AND CLAIMS

Users may contact customer service for complaints.

EU ODR platform: http://ec.europa.eu/odr

10. SEVERABILITY

If any clause is invalid, the remaining provisions remain in force.

11. MINORS

Access is restricted to users over 18 years of age.

12. APPLICABLE LAW AND JURISDICTION

These terms are governed by Spanish law.

Disputes shall be submitted to the courts of the consumer’s place of residence or competent jurisdiction.